Our New Address

We are delighted to share that we have now relocated to our new office in the heart of Glasgow.

You’ll find us at number 11, Park Circus, Glasgow, G3 6AX.

Bordered by Kelvingrove Park and the City Centre, our new location will not only provide more creative space for our team, but a stunning central location for our clients and partners to visit in the weeks and months ahead.

Alan Smillie, Softworx, Managing Director comments on the move, “We’ve been looking at alternative office space for some time to accommodate our growing team and provide a more central location for our team, clients and partners to access. Our new office in Park Circus, Glasgow provides this and more. We very much look forward to utilising the space as we embark on the next chapter at Softworx.”

Lessons Learned with UCAAS

What we have learned about UCAAS solutions during the pandemic.

In this episode, Eddie chats with John DeLozier – known as JD, Senior Vice President and Global Channel Chief at 8x8. Streamed from Miami, USA, hear about John’s thoughts on the 8x8 family culture within the business, what motivates buyers, and UcaaS/ XCaaS advice.

Communication and collaboration are natural partners in the digitally transforming organisation. Collaboration in the modern workforce is about providing an avenue for employees, executives, or anyone else in a business to work together on the same project – no matter where they are. However, before any company can begin to successfully invest in better collaboration through Unified Communication tools, they first need to ensure that they’re getting the most out of their communication strategy.

The general direction of travel before the pandemic was a move to the cloud as people need to communicate but this has accelerated at an unbelievable pace due to the motivation to work from anywhere due to work no longer refined to a specific desk, phone, or computer screen.

As the smoke clears on the last 12 months, what lessons have been learned? What can we do better? Certainly one area that has been identified as having a big impact, was on your employees. XCaaS as introduced by 8×8: Experience Communications as a Service (XCaaS) is a cloud communications deployment model that erases the boundary between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). With XCaaS solutions, organisations can support the communications requirements of all employees as they work together to deliver differentiated customer experiences.

Enjoy the conversation and reach out to Eddie directly if we can be of any help with the topics raised: eddie@softworx.co

#MakeItSoftworx #cloud #cloudplatform #technologies #technology #tech #technews #techworld

SFHA Annual Conference 22

Counting down the days until the SFHA Annual Conference 2022!

We can officially announce that we will be exhibiting at the SFHA Annual Conference 2022 on the 14th - 15th, June at the Radisson Blu in Glasgow with partners RingCentral and Clevertouch.

Following several successful projects with members of the SFHA we’re looking forward to being part of the two-day housing event this summer. Partners, RingCentral are also the main conference dinner sponsor that takes place at the hotel on the Tuesday evening.

Softworx partners, RingCentral are all about reimagining the world of business communications and collaboration with relentless passion to innovate, making them the leading cloud communications provider worldwide. Come and visit us at stand no. 19 and find out more about their technology that delivers simpler communication to help your business grow and thrive.

We will also be at exhibition stand no. 10 with partners, Clevertouch Technologies, providing the opportunity to interact and engage with their popular Clevertouch screens admired in all work settings and being used by various housing associations across Scotland.

Clevertouch Technologies design solution-based products that enable collaboration and remote meetings, allowing customers to inform and instruct, and encourage teamwork and idea-sharing. No matter what type of team you are a part of, they have a solution for you; from education to enterprise, and everything in between.

Alan Smillie, Softworx, Managing Director, said, “We’ve been working closely with the housing sector throughout Scotland from digital screen installation to collaboration software and the incredible feedback we’ve received in terms of the positive impact the technology is having on their business and process has been significant. We’re delighted to be attending this year’s SFHA conference and our team and partners from both RingCentral and Clevertouch are on hand across the exhibitions duration to listen and share solutions to your problems. I hope that you make it Softworx.”

The SFHA event provides the opportunity for sector leaders, and senior staff to hear from experts, gain skills, and exchange ideas to prepare for, and shape, the future of housing in Scotland. Returning to a physical event this year, the conference and exhibition delivers break-out workshop sessions, networking lunch and the conference dinner on the Tuesday evening.

Find out more about the conference: https://www.sfha.co.uk/whats-on/event-details/annual-conference-2022