IT Services
Information Technology is at the core of every business.
More than ever IT infrastructure is at the core and centre of most businesses’ operations, and although we don’t want to think about the moments when things go wrong, we do want to ensure help and support is available when it does. That’s where we can step in.
Here’s how our IT Services can give you piece of mind…
Bank of Hours
A flexible support option which allows you to ‘pay as you go’. We will on-board you the same as a fully managed client and retain relevant documentation for the areas we support. Simply purchase the required number of hours and top up as required.
Managed Services
We can provide SLA driven managed levels of pro-active support from 1st line remote support through to fully managed agreements where all remote and on-site can be provided at a set monthly cost. We can also add ‘IT manager’ and ‘Chief Tech Officer’ roles to the service as required to save the cost of hiring a full-time resource or we can supplement an existing team.
Emergency Support
We are experts in recovering companies from major incidents, even if you don’t have an existing contract. We have staff available 24/7 to help recover your business in the event of a major issue. We retain stock at our Scottish Warehouse of most major server and network hardware. We always have temporary 4G and 5G internet solutions ready.
- Cyber breach, hacked, encrypted data
- Critical network/server hardware failure
- Loss of internet
Projects
Our IT Service can also help with specific projects implementation for example…
- Microsoft 365 / Azure
- Tenancy setup – tenancy migration – co-tenancy sharing
- Mail migration – OneDrive migration – SharePoint setup/migration
- Teams’ setup/migration – Azure AD Sync – Full Azure AD
- Intune setup/configuration – 2FA setup/configuration
We have completed projects covering all the above key areas of M365 plus many more including PowerBI, Power Apps etc. Having migrated over 10,000 users and over 1000 SharePoint sites in the last 3 years alone, we know all the pit falls associated with these types of projects. Through our vast experience, Softworx can identify the issues during the initial stages to allow help to plan a project which will provide a smoother and faster transition.
Solutions
We provide fully managed, Cloud, Hybrid and Onsite Backup services to safeguard your business data in a highly secure environment, giving you peace of mind that your business data is safe, compliant, and protected whilst also ensuring it can be immediately restored in the event of any disaster.
- Backup
- Disaster Recovery
- Business Continuity
IT Services Case Studies
Get in Touch
If you are interested in this service get in touch and one of our experts will get back to you.