Your goals are our goals. It's as simple as that.

We work to ensure that every project, no matter how big or small, gets the resources it needs to succeed.

We’re all about being the partner of choice with all things connectivity, security and transformation. As ICT specialists with offices in Glasgow and Dubai, we deliver this through the expertise and passion of our people, ensuring that our vision and values drive the way we work with our clients and partners each day.

Meet the Management Team

Each member of our team are united by a common set of values, outlook and ambitions - committed to achieveing the end goal of delivering our vision to our clients, whilst having fun in the process.

Alan Smillie

Group CEO

Alan is the founder of Softworx and the Group Managing Director. With almost 30 years’ experience within the UK technology sector, Alan has an in-depth understanding of how technology can help clients achieve their desired business outcomes. With a wealth of experience from working for Global Systems Integrators as well as smaller technology start up’s, Alan has an unsurpassed insight into how to grow a serviced based business.

Primarily based in our Glasgow Head Office, Alan has responsibility for group oversight, operations and strategy, which means that whilst located in Scotland, he spreads his time equally across all of our regional businesses.

In his spare time Alan enjoys spending time with his family, playing football and is trying (not particularly successfully) to improve on his golf handicap.

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Eddie Trainer

Director - Head of Cyber & Compliance

Eddie has always had a passion for business and technology and has built a wealth of experience over the years in various senior positions within large corporations. Having supported the business community through good times and bad, he understands the value of his experience alongside his understanding of the everchanging technological landscape and brings all of this expertise to to Softworx.

Eddie`s practice spans everything from Cyber security & Compliance right through to Unified Communications.

Outside of work he enjoys the Ayrshire Coast, food and the Gin Gym. A family man with three grown up daughters Eddie enjoys time with them more than ever.

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Aidan Duffy

Director - Head of Connectivity & Collaboration

Aidan is head of the Connectivity and Collaboration division for our UK business. Having spent the first 10 years of his career in the Capital Equipment and Leasing markets he moved into the Telecoms sector in 2003 and has spent over 15 years’ developing an in depth knowledge of all aspects of associated technologies and how they help organisations work smarter, better and more cost effectively.

Based primarily from our Glasgow office but with a national remit, Aidan is passionate about helping businesses utilise the latest technologies when creating their strategic plans, ensuring they future proof their investment, not just for where they are now but for where they want to be in years to come.

Very much a family man, with an active social life, Aidan spends a lot of his time with his 2 children and can often find his evenings and weekends being spent as “dad’s taxi”, when not driving the kids about though, Aidan enjoys getting to the gym, eating out and watching the latest box set or movie.

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Andy Slorach

Director - Head of Business Development

Andy has been with Softworx since January 2018 and heads up all things Business Development.

Responsible for Softworx new client relationships and the maintenance and development of the existing client base, partner engagement and the business development team.

Looking back, Andy started with BT in 1997, and also worked for Vodafone in addition to 12 years with RBS in both Sales and Training positions working extensively throughout the UK at various Head Offices.

Out with work his interests are football (probably bordering on being an anorak) as well as boxing, music and history…all of which he enjoy’s reading about too.

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Graeme Paterson

Director - Softworx IT

Graeme is the co-founder and Director of Softworx IT division, joining The Softworx Group in 2021. Having 20 years industry experience developing his skillset from Helpdesk to Lead Engineer, allows Graeme to have a holistic approach to client projects and the leadership of his team of engineers.

Outside work, Graeme enjoys spending time with his young family and socialising with friends.

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Our Values

Together we can make a difference!


With global connectivity at the centre of daily business communication in the 21st century, we only work with the best brands that provide reliable solutions for our clients to stay connected, 24 hours, 365 days per year.


The protection of ‘data’ has never been more prevalent, and our team work closely with our partners to present the most secure portfolio of solutions that ensures data is safe, secure, easy to retrieve, and GDPR complaint.


Our passion for innovation and emerging technologies ensures we’re leading the way in representing the latest pioneering products that help our clients attain a competitive advantage within their space.

Our Services

Audio Visual

We provide a wealth of expertise and proven solutions that address all and any of your meeting room or AV requirements.

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Cloud Telephony

UCAAS and CCAAS solutions to ensure your organisation can collaborate seamlessly in real time through any device, anywhere.

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Utilising the latest Software Defined LAN & WAN technologies our networking solutions offer highly available and secure access to applications across all cloud providers.

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Cyber & Compliance

Cyber security solutions and compliance standards to meet your business goals and protection against the rise of the threat actor.

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IT Services

We like to ensure that when things go wrong, you have access to help and support to keep your business moving.

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Talent Acquisition

Specialising in sourcing and placing IT and Cyber / Legal professionals for clients, on a full-time or contractor basis. Contact us today, email or call 0141 471 5471

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